Northern Irish based Corporate Insolvency Practice

“I would recommend Pinnacle for any Telemarketing Needs. The team are not just offering a telemarketing service they take the time to understand the business needs and goals and endeavour to help the business grow and prosper doing what they do best. Their down to earth nature combined with strong sales ethic and interpersonal skills make them a joy to work with. They Integrate seamlessly with the existing team and provide results time and time again.” 

Cost Auditing Company

 I have used the services of Kathy, Sami and the team at Pinnacle for about two years now. Up to that point I had worked with a variety of telemarketing suppliers over the last ten years and never found a provider that I was entirely 100% happy with until I used Pinnacle. I initially made a number of telephone calls one Friday afternoon to about 15 different telemarketing companies. From the very first time that we had communication I felt very positive about them, not only where they were professional but friendly and very likeable into the bargain. From the first meeting, when we had to discuss everything in finer detail to the end of the first campaign that they completed for Specialist Cost Auditors, I was really taken aback at the manner in which it was conducted to the high level of appointments created.

Ever since that time I continue to use them regularly for appointment setting only in Northern Ireland but in Southern Ireland and mainland UK as well. A number of the appointments that turned into clients have made comment on several occasions to the professional manner of my employees on the telephone and not realising it was a telemarketing provider making the appointments on my behalf. I can’t recommend Pinnacle Telemarketing highly enough to any company seriously considering using their services. Not only do they produce high quality appointments at a very competitive price, they are very genuine lovely people to work with. 

Training Organisation


We recently used Pinnacle’s telemarketing services and I would have no hesitation in using their services again in the future.  Their customer service is excellent and I would highly recommend them to other companies.  





We have worked with Kathy at Pinnacle for a number of years, and have always found their work to be of the highest quality. Lead generation is excellent and we particularly like the validation work for appointments made. We would have no hesitation in recommending them.

Fleet Management Company 


Northern Ireland based vehicle management and leasing company specialising in ensuring that businesses acquire and fund their vehicles in the most cost effective manner.  Pinnacle Business Support carry out lead generation calls to businesses and customer care calls on our behalf, and make appointments for our sales team to introduce our company to show that we can provide total vehicle solutions.  Kathy Faulkner met with us initially and it was apparent that she took the time to totally understand our services and what we wanted to achieve, she trained her staff accordingly and we are obtaining the results we want.    I am very happy and I would highly recommend Pinnacle Telemarketing to any company.


Mrs Kathy Faulkner, Managing Director of Pinnacle Telemarketing,  has been appointed Fundraising Consultant by the Committee of Clare Lodge, SVP.  Clare Lodge is a holiday centre owned and run by the Society of St Vincent de Paul located on Main Street, Newcastle Co Down.  It is used to bring elderly people and the needy in our society away for a much needed holiday.  The house is in a bad state of repair and we need to knock it down and rebuild at a cost of £2.5m.  Kathy totally understands our passion to help people in need and to keep Clare Lodge in existence. She immediately came up with ideas such as to who to approach for donations and she is visiting those organisations on our behalf, she has organised a golf classic, a buy a brick for Clare Lodge Campaign to take to schools and many other events which help us achieve our goal and raise awareness.  Kathy has also delivered presentations at conferences on our behalf.

I would highly recommend Pinnacle Telemarketing.  



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